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Sales and Returns Policy

We hope you will be satisfied with tickets bought on the Torbay Symphony Orchestra website and our online booking system.

Tickets purchased from our website will be held for you at the venue's box office at least a half hour prior to the performance.

Please print out your confirmation page or the email which will be sent to you as soon as your online transaction has been authorised.

We know that sometimes you may need to return your tickets, and we will try to accomodate you as far as possible.

You may return a ticket up to 7 days before the performance and obtain a full refund provided it can be re-sold.

If you change your mind when you have placed the order you may cancel it within seven days and obtain a full refund.

If you have any queries please contact the above address or email us at:


For your security we use WorldPay to take payment for the goods and services purchased through the site. The cards that we take are listed below.